My House is my Castle: an Emotional Story about Hoarding

Raven Housing Trust approached us to produce a short film to raise awareness of Hoarding and to guide professionals on what kind of interventions work best. This is Chrissy's story.

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It was an absolute privilege making this video and meeting this lovely, brave lady. There will be people Chrissy will never meet but she will touch their lives and help them overcome their fears. Heather Matuozzo

Raven Housing Trust build, rent and manage social housing properties. One of their key responsibilities is to maintain a safe living environment for their tenants. Hoarding is a mental health disorder that can have a negative impact on not only the hoarder by affecting their quality of life and compromising the safety of their home. Raven understands the severity of a hoarding disorder as it can lead to huge risks to residents, and is investing in thorough training for their employees to raise awareness and help them deal with the sensitive issues associated with hoarding.

As part of this project they wanted to create a video that could be used for training within the company but also to raise awareness on a wider scale.

This short documentary is about a woman called Chrissy who is recovering from her Hoarding Disorder. Her story is filmed in her living room, with her cat Bobby Socks. The film is interspersed with clips from Heather Matuozzo – a specialist in Hoarding Awareness Training. By cutting between the two women we effectively provide real life context and a human relevance to Heather’s advice around a difficult and emotional subject.

5 out of 5 stars
Portaltech Reply Series – Empathy Marketing
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